The room is vacant, but is it ready?
Availability, occupancy and cleaning status answer different questions. We can give the front desk and housekeeping shared room states with clear responsibility for each update.
Custom software for Hotels & Hospitality
A clearer handover. From reservation to checkout.
We can build hotel management software that brings reservations, room availability, front-desk work, housekeeping and guest billing into a connected daily workflow.
Discuss My Property WorkflowStart with the work
What gets in the way of a good day?
Guest charges arrive after the bill is prepared.
Room service and other charges need to reach the correct guest stay. We map who posts, checks and corrects a charge so checkout is based on an understandable folio.
A shift change loses the important details.
Reservations, arrival changes and outstanding requests should not depend on a notebook handed between shifts. A shared front-desk view can make the next action visible.
A workflow we can build around
Every step. Connected.
This flow is a starting point for discussing your operation. Select a stage to explore its place in the system.
Reservation — a stage to connect with the people, records and decisions around it.
Define late arrivals, room changes, extensions, cancellations and charge corrections before building the normal stay workflow.
Potential custom capabilities
Build the parts your business actually needs.
We can design these capabilities around your team, records and business rules. The final modules, device support and connections are agreed for your project.
Manage the stay
A property management system (PMS) organises rooms, reservations and guest stays. We can shape room types, stay dates, allocation and front-desk records around your property.
- Room inventory and reservations
- Guest records
- Check-in and checkout
- Front-desk handovers
Coordinate service
Housekeeping needs to know which rooms need attention; the front desk needs to know which rooms are ready. Room-service requests can be assigned and their charges checked against the stay.
- Housekeeping status
- Room-service requests
- Guest folios and billing
- Staff responsibilities
Connect the right systems
Restaurant POS handles food orders and restaurant bills; hotel PMS handles stays and room accounts. If they need to exchange charges, we define and test that connection rather than treating them as the same system.
- Scoped restaurant POS connection
- Operational reporting
- Multi-property administration
What we design towards
A clearer way to run the daily work.
We agree the intended outcomes with your team and check them against complete workflows before rollout.
- Help the front desk see bookable rooms and housekeeping readiness separately.
- Keep guest charges attached to the stay they belong to.
- Make handovers and unresolved service requests easier to follow.
Before we begin
Questions from your side of the business.
Will this connect to online travel agencies?
OTA or channel-manager connections require a separate access and compatibility assessment. No live booking-channel integration is being offered as an existing capability of a deployed PentaForge hotel product.
Can our restaurant and front desk share charges?
We can scope a connection between the restaurant POS and guest folio after reviewing both systems. Charge ownership, duplicate prevention and corrections need to be agreed and tested.
Can one system cover several properties?
We can design property-specific room inventories, permissions and reporting, with a central view where appropriate. Start by agreeing which records are shared and which belong to each property.
Good software starts with a conversation
Have a business problem?
Let’s engineer the solution.
You don’t need a technical specification. Tell us how your business works and where you’re facing problems.